Refund Policy

Last updated: 9/22/25

At Taylor’s Detailing, customer satisfaction is very important to us. We stand behind the quality of our work and will do everything reasonable to ensure you are happy with the service provided.

1. Service Quality Guarantee

• If you are not satisfied with the results, please notify us before leaving the premises (or within 24 hours for mobile services).

• We will make every effort to correct any reasonable issues free of charge.

2. Refunds & Redos

• Refunds are not automatically issued for dissatisfaction, as detailing results depend on the pre-existing condition of the vehicle and realistic cleaning limitations.

• In most cases, we will offer a redo or touch-up of the affected area instead of a refund.

• Refunds may be granted at management’s discretion in exceptional circumstances.

3. Non-Refundable Situations

Refunds will not be provided for:

• Pre-existing damage, wear, or stains that cannot be fully removed.

• Missed or late appointments.

• Services performed to the agreed standard where expectations were unrealistic.

4. Deposits

• Deposits (if required) are non-refundable unless cancellation is made at least 24 hours before the scheduled appointment.

5. Weather & Mobile Service Conditions

• If a mobile service cannot be completed due to unsafe or unsuitable conditions (e.g., poor weather, inaccessible parking), we will reschedule at no extra cost.

•Refunds are not issued for weather-related cancellations.

6. Governing Law

This Refund Policy is governed by the laws of California.

7. Contact Us

For any questions or refund-related concerns, please contact: Taylor’s Detailing

Email: contact@taylorsdetailing.com

Phone: 6505448352